FAQ

❓ Frequently Asked Questions (FAQ)

1. Do you deliver outside the UAE?

Currently, we deliver only within the UAE. International delivery will be launched soon.

2. How long does delivery take?

Standard Delivery (UAE): 2 business days.

3. How much is the delivery fee?

The delivery is free of charge

4. Can I return or exchange my perfume?

Due to hygiene and safety, perfumes cannot be returned or exchanged once opened.
If your item arrives damaged or incorrect, we will arrange a replacement at no cost.

5. How do I track my order?

Once your order is shipped, you’ll receive a tracking link via SMS or email to follow your delivery.

6. Are your perfumes authentic?

Absolutely. Each fragrance from The Azham Collection is exclusively crafted in Dubai, using premium-grade ingredients. Our perfumes are designed to deliver a luxurious and lasting scent experience — never imitations, only originals created with care.